Vault Storage United States

• Quick & easy to open an account.
• Seamless order placement. Simply place your desired bullion items in the shopping cart and select "Vault Storage" in the checkout to get started.
• Full online control 24/7. Buy, sell or withdraw your bullion anytime.
• Personal physical customer audits allowed. Please contact us to make a booking.
• Physically withdraw your bullion at any time. Place a withdrawal order for shipping or personal collection at the vault in Dallas. For personal vault withdrawals, please contact us to make a booking.
• Allocated and segregated vault storage with direct legal ownership of your bullion.
• Insurance against all risks at full replacement value.
• 5 different types of auditing including Live Audit Report, 3rd Party audits and customer audits.
• Ownership certificate evidencing the legal ownership of your bullion.
• View pictures of your bullion uploaded to your account.
• Full customer confidentiality of all stored metal.
• Storage in a Class III UL-Rated vault with uncompromising, round-the-clock security and constant surveillance with multi-redundant security systems.

• Manage and analyze the development of your precious metals portfolio.
• Value your precious metals in different currencies and based on different valuation methods such as spot price, buy price and sell price.
• Generate an up-to-date vault certificate certifying that you are the legal owner of your precious metals stored by BullionStar as your storage provider.
• View pictures of your stored bullion.
• Verify the existence of your and everyone else's stored bullion with the Live Audit Report.
• View third party audit protocols by the LBMA-approved auditor, Bureau Veritas.
• Check your transaction history.

Place a withdrawal order to have your stored bullion shipped to you or make an appointment to personally collect it at the vault in Dallas. For personal vault withdrawals, please contact us to make an appointment.

• BullionStar’s vault is a Class III UL-Rated vault with round-the-clock security.
• The vault is under constant surveillance with multi-redundant security systems and  is furthermore protected by armed guards.
• BullionStar’s vault is privately owned and independently run outside the banking system.
• BullionStar’s vault in the US is managed by IDS of Texas.
• In the extremely unlikely event that there would be any incident, BullionStar has full insurance coverage against all risks including fidelity and mysterious disappearance.

1. Customer Audits

• For the ultimate peace of mind, you can contact us to make a booking for a personal physical customer audit of your bullion at the vault in Dallas, Texas.
• If you would like to do a physical on site audit, please bring identification matching the name on your account. There is an audit charge of USD 249 per instance. 

2. Third Party Audits 

• BullionStar engages the LBMA-approved auditor, Bureau Veritas, to conduct annual audits of all customer owned bullion.
• Bureau Veritas verifies the physical existence of all customer owned precious metals stored by BullionStar on behalf of its customers. 
• Bureau Veritas also verifies that the serial numbers of randomly selected bullion bars match the serial numbers as listed in the Live Audit Report.
• Bureau Veritas furthermore verifies the weight of randomly selected bullion bars against the product description of the product.
• The audit reports are available for download here.

3. Live Audit Report

• You can verify your holdings directly in BullionStar's system. The Live Audit Report anonymously lists all customer owned bullion per product type and vault account number. 
• The data for the Live Audit Report is extracted live from BullionStar's vault inventory system. 
• The Live Audit Report is updated in real time when bullion is processed into or out of the vault. 
• The Live Audit Report details all holdings for all vault accounts based on the individual vault account number, allowing for a transparent and public audit without disclosing the names and details of the account holders. This Live Audit Report also allows you to verify your own bullion in BullionStar's system.
• The Live Audit Report is used as reference by the third party auditor, Bureau Veritas, in their independent audits to verify the physical existence, serial numbers and weights of customer owned bullion.

4. Internal Audits

• BullionStar conducts frequent internal stock enumerations.
• The internal audits are part of BullionStar's commitment to operational excellence that all bullion is systematically organized, meticulously enumerated and thoroughly documented.
• All vault orders are prepared under high resolution camera surveillance. 
• When processing your bullion into vault storage, a picture is taken of your bullion, with the serial numbers visible, together with your printed order confirmation.
• The pictures are uploaded to your account so that you can identify your bullion and check that the serial numbers are matching the serial numbers on your invoice and in the Live Audit Report.

5. Financial Audits

• BullionStar is a fully audited company.
• BullionStar is subject to annual auditing by a licensed Singaporean auditor in accordance with Singaporean law.
• BullionStar's auditor does a physical stock inventory as part of the auditing process.
• The result of the audit is published in the auditor's report attached to BullionStar's annual report.

• The vault certificate is updated as soon as any new transaction is finalised such as buying, selling or withdrawing bullion.
• The vault certificate lists all products held in vault storage which have been fully settled. When you sell or withdraw stored bullion, the vault certificate is immediately revised.
• The vault certificate is downloadable so that it can be easily saved and/or printed at anytime.
• The vault certificate is proof of your direct legal ownership of your fully allocated, insured and audited bullion products stored with BullionStar.

Our fee structure following the first year is amongst the most competitive in the industry with 0.39% p.a. for gold vault storage and 0.49% p.a. for silver & platinum. Find out more.

• BullionStar provides you with full insurance coverage for your stored precious metals covering all risks at full replacement value.
• The insurance coverage is underwritten by Lloyd's of London, the world's leading provider of specie insurance in the bullion industry.
• Our insurance policy covers all precious metals, cash and other property.
• As our customer, you are the beneficiary of our low insurance premiums due to our secure environment. To prove it, BullionStar charges among the most competitive bullion storage rates anywhere in the industry.
• You never stand any risk whatsoever for loss or damage of your bullion when you store with BullionStar as your storage provider.

• BSP Grams allow you to buy and trade precious metals to an attractive price with a low premium and spread.
• BSP Grams carry lower price premiums and  spreads than purchasing individual bullion bars in small sizes. This makes the BSP program a cost-effective way to save towards physical bullion bars.
• The Bullion Savings Program is also suitable for trading in and out of positions without taking physical possession.
• BSP Grams are fully backed up by physical precious metals.
• You can sell back BSP Grams to BullionStar at any time.
• BSP Gold Grams, BSP Silver Grams and BSP Platinum Grams can be converted into physical bullion bars produced by LBMA refineries. BSP Grams can be converted without cost at any time.
• BullionStar publishes a report, updated daily, on the backing of the BSP Grams.
• There are no fees for buying, selling or converting BSP grams to physical bullion bars.
• Click here to buy BSP Grams.

• You have full unencumbered legal ownership of your bullion.
• We take pictures of your bullion, with the serial  numbers visible, together with your printed order confirmation.
• The pictures are uploaded to your account so that you can identify your bullion and check that the serial numbers match the serial numbers on your invoice and in the Live Audit Report.
• BullionStar, and its vault operators, handle all bullion under camera surveillance with all bullion signed for by two administration officers.
• All customer owned bullion is segregated from bullion owned by BullionStar and is frequently audited internally as well as audited annually by Bureau Veritas, an LBMA-approved third party auditor.
• BullionStar provides vault customers with a proof of ownership certificate that can be generated at anytime by going to Your Account > Vault Certificate.

• View pictures of your bullion uploaded to your account here.
• We take pictures of your bullion, with the serial numbers visible, together with your  printed order confirmation.
• The pictures are uploaded to your account so that you can identify your bullion and check that the serial numbers are matching the serial numbers on your invoice and in the Live Audit Report.
• The pictures are uploaded to your account when your bullion has been processed into vault storage. You receive an e-mail and SMS text message with an order status update when the bullion pictures for an order are available for viewing.

Storage Charges

• US Vault Storage is completely FREE of charge for the first year.
• Gold Bullion Products: 0.39% per annum.
• Silver & Platinum Bullion Products:0.49% per annum.
• BSP Grams Gold: 0.09% per annum.
• BSP Grams Silver & Platinum: 0.19% per annum.
• Daily minimum storage fee for US vault storage: USD 0.19. The minimum fee applies in case the calculated daily fee is below USD 0.19. Customer accounts holding no bullion in US or only holding free BSP grams awarded at account opening are exempted from the minimum fee.
• BSP Conversion/Withdrawal per instance: FREE
• Vault Withdrawal of bullion products (other than BSP grams) per instance: USD 129
• Customer audit of physical bullion held in the vault per instance: USD 249
• Late payment fee for storage charges: USD 99 per reminder plus monthly interest of 2%.
• Storage fees are calculated daily based on the spot price of the metal at 11:01am CST.
• Storage charges are invoiced 1 March each year or when you sell or withdraw your bullion whichever takes place first. The storage charge is calculated daily. If you e.g. store gold bullion worth USD 30,000 in the Untied States on a particular day, the storage charge for that day will be USD 30,000*0.0039/365 = USD 0.32. The daily costs are added up for all days of the storage year to arrive at the total cost. Go to Storage Charges to view your accrued storage charges.